BIHR's "Delivering Compassionate Care: Connecting Human Rights to the Frontline" project aimed to place human rights at the heart of mental health services, helping to ensure frontline staff have the knowledge and skills to fulfil the vital role they can play in upholding the dignity and human rights of the people using their service. The three year project was funded by the Department of Health.

The innovative project worked with seven 'pilot services' across England delivering mental health and mental capacity services. The project aimed to build the knowledge and confidence of frontline practitioners to embed human rights across their work, to improve outcomes for people using their service.

A series of toolkits, co-developed with practitioners, aims to support frontline staff to deliver compassionate, person-centred care. The primary toolkit is about how human rights apply in services supporting people with mental health and/or mental capacity issues. The seven issue-specific toolkits focus on different practice areas:

  • Dementia and Human Rights: A practitioner’s guide (produced with Bristol Dementia Wellbeing Service)
  • Learning Disability and Human Rights: A practitioner’s guide (produced with Mersey Care NHS Foundation Trust)
  • Mental Health Care for Children and Young People and Human Rights: A practitioner’s guide (produced with The St Aubyn’s Centre)
  • Mental Health Early Intervention: A practitioner’s guide (produced with Tees, Esk and Wear Valleys NHS Foundation Trust)
  • Mental Health Accommodation Support and Human Rights: A practitioner’s guide (produced with St Martin of Tours Housing Association)
  • Rehabilitation and Human Rights: A practitioner’s guide (produced with Avon and Wiltshire Mental Health Partnership NHS Trust)
  • Social Care Intervention and Human Rights: A practitioner’s guide (produced with Bristol City Council)

The primary toolkit is available for free download

The issue-specific toolkits are available in our resource library

Read more about the pilot services for the project here

To find out about our other mental health and human rights project, 'Care and Support: A Human Rights Approach to Advocacy', and to download the resources for this, please click here