Health Welcome to the BIHR Health Hub! This hub brings together BIHR's work to put human rights at the heart of health and care. We have been working for over 15 years to support organisations to use human rights to improve health and care services. We have worked across the sectors, with NHS Trusts, local authorities, regulators, advocacy and support groups and other voluntary sector organisations. Our work shows that human rights can be a useful, practical tool for those working in health and care to improve services and outcomes for people. Whether you work in service design or delivery, as an advocate or support worker, regulator, if you use services yourself or care for someone who does, there's something on the hub for you. The information collated here aims to empower you to know about human rights and use them in your daily work/life to ensure services are treating people with dignity and respect You can find out WHY we are focusing on human rights in health and care, WHO we have worked with, HOW we have approached this work and WHAT we have achieved so far. Just scroll over the tabs at the top of the site to navigate between pages, or click the BIHR tick icon to go back to the main home page. About Why human rights and healthcare? Who we have worked with Who has supported this work How we have approached this work Know Information for individuals Information for advocates Information for service providers Use Resources Changing Lives Changing Organisations Share your story Events Protect Information on the human rights act Back to our homepage Changing Organisations This page collates some examples of how BIHR's partners have been using human rights in practice to improve health and care services. The stories are examples of Changing Organisations, where practitioners have used human rights to change their internal practices/policies. You can read examples about Changing Lives on our best practice page. Changing Organisations Balancing people’s right to respect for private life “As a provider of mental healthcare and accommodation, St Martin of Tours Housing Association supports people with mental health issues and with offender backgrounds who need help to maintin their independence or to step down from secure hospital wards, prisons and similar situations. Prior to getting involved in BIHR’s project, we were very hands off about room searches, drugs and managing visitors. It was very liberating to find out that the right to respect for private life is a non-absolute right which can be balanced against the rights of others, prevention of crime etc. We’ve been able to use that framework to build room searches into residents’ care plans and help keep drugs out of the ‘projects’ (housing units). We also had a blanket ban on visitors going upstairs in our projects because some residents had a history of sexual offences. We’ve now used human rights to amend our policy and assess visiting on an individual basis, which allows us to balance safety against resident’s right to privacy.” Paul Holden, Operations Manager, St. Martin of Tours HA Ltd, from BIHR’s Delivering Compassionate Care project Respecting private and family life on a mental health ward for young people The St Aubyn Centre is a Tier 4 service. Young people are admitted from all over the country, potentially separating them from their family and friends for many weeks. An ongoing problem for staff, common to many mental health in-patient services, has been managing access to mobile phones and the internet. There are additional concerns with young people around internet grooming, exploitation and inappropriate usage. This made staff fearful of being blamed for allowing such access and potentially placing a young person in a vulnerable position whilst in their care. This resulted in young people not having access to phones and the internet. Following their involvement in BIHR’s Delivering Compassionate Care project, St Aubyn applied a human rights approach and individualised care planning and have made the following changes: Mobile phones: previously the service policy banned young people’s use of mobile phones due to safety concerns (both harm to the young person or them using the phones for harm). The policy was reviewed and now all young people have access to their mobile phones, with safety concerns being managed on an individual basis, giving more responsibility to the young person. This has improved young people’s ability to maintain contact with their family and friends and provided staff with a framework for managing access issue. Internet access: this had also been restricted due to safety concerns. The service drafted a new policy, allowing young people access to the internet, with safety concerns being addressed by staff on an individual basis. The aim is to further improve young people’s contact with their family and friends, and gives staff a clear framework to respect rights and uphold their duties to protect against harm.